Privacy Policy

Short version: we collect what we need to get your windows and doors job quoted, we pass it to one window and door installer, and nobody else sees it. The detail is below.

What we keep

Whatever you choose to send us. For a windows and doors request that is usually your name, phone, email and the address and the details of the job. Calls to this site's number are logged with the calling number and time, and voicemails are recorded and transcribed.

Where it goes

To answer your request and pass it to the one vetted, independent window and door installer that covers Guelph through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Cookies

Nothing is tracking you here. There is no analytics script, no Facebook or Google pixel, and no cookie banner because there are no cookies. The host's server logs are the only record of a visit.

Retention

As long as it takes to handle the request, plus a reasonable period for follow-up and our records. Voicemail recordings are purged on a rolling schedule.

Getting your information removed

Write to hello@guelphwindows.ca. You are entitled under PIPEDA to see, correct or delete what we hold. Messages from us are only about your request, and replying STOP ends them under CASL.